ICT ServiceDesk Technician
Rosebel Gold Mines Siteonsite
Posted 1w ago · via Recruitee
About this role
We are seeking an ICT Service Desk Technician to provide professional technical support to end users by diagnosing and resolving hardware, software, network, and printer-related issues. The role will also provide end-user guidance and training, assist Network and Server Administrators, escalate complex issues, and maintain ICT hardware and software inventory records. Your key responsibilities will include: Provide first-line technical support by diagnosing and resolving Level 1 hardware, software, network, email, Internet, and printer-related issues through phone, email, service desk portal, or in person. Install, configure, maintain, and troubleshoot end-user computers, software, peripherals, printers, and other ICT equipment, including minor hardware repairs.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Rosebel Gold Mines Site. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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