Representative, Resort Services- On Call
Resorts World Las Vegasonsitemid
Posted 3 days ago · via Workday
About this role
Summary Statement: The Resort Services Agent is responsible for coordinating world-class guest service through Resorts World Las Vegas Call Center. In this multi-facet role, you will be at the center of service activity, accommodating a diverse group of guests and engaging in the kinds of surprisingly unscripted interactions that separate us from the competition. Primary Job Duties: Includes but is not limited to: Assist with all in-house calls originating from guest rooms and team members, and overflow calls from other in-house call centers as directed. Ability to navigate and operate multiple system applications. Enter and track work orders utilizing the maintenance work order management system.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Resorts World Las Vegas. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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