Customer Service Specialist Recruitment Day - Warsaw - 30 September 2026

Warsawonsitemid

Posted yesterday · via Smartrecruiters

See if I'm a fit →Tailor my resume for this role →Apply on Smartrecruiters ↗

About this role

About Ryanair, Europe's largest airline group, is expanding its Customer Operations Centre in Warsaw and we're looking for talented individuals to join our growing team as Customer Service Specialist (Escalations Team) . In this role, you'll support Ryanair customers with more complex travel-related queries, helping to resolve issues efficiently while delivering an outstanding customer experience. Working in a fast-paced and technology-driven environment, you'll play a key role in supporting millions of passengers across Europe.…

Read the full description on Ryanair Group Holdings's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Warsaw. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

More at Ryanair Group Holdings

See all open jobs at Ryanair Group Holdings →