Credit Customer Success Manager

Londononsitemanager

Posted today · via Workday

About this role

About the Role: Grade Level (for internal use): 09 The Team The Customer Success Management (CSM) team sits at the heart of S&P Global Market Intelligence's client relationships, directly supporting Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients with deep expertise in credit, risk, and financial data. We act as trusted advisors across our most strategic accounts, bringing credible, diagnostic conversations to every client engagement and driving meaningful adoption of S&P Global Market Intelligence's industry-leading analytics, data, and workflow solutions. You will join a high-impact team whose work is a critical driver of revenue retention, growth, and long-term client success across S&P Global Market Intelligence's global client base.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rteamssalesforce

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