Manager, Customer & Market Research

New Yorkonsitemanager$75K – $105K

Posted today · via Workday

About this role

About the Role: Grade Level (for internal use): 11 The Team: The Customer Experience Design team is part of the Energy division’s Customer Experience capability, helping the business understand customers, markets and emerging needs so leaders can make confident, evidence-based decisions. We are a collaborative, curious and customer-centered team that values methodological rigor, practical impact and strong partnership across Product, Technology, Commercial, Customer Experience, Marketing and Strategy. Responsibilities and Impact: Own and continuously evolve the Energy division’s customer and market research portfolio, partnering with the Director of CX Design to align investment and resources to strategic priorities, growth opportunities and the decisions research will support.…

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What we'd score you on

reqspace match rubric

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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