Sr Executive-Customer Experience

Gurugramonsitesenior

Posted 2 days ago · via Teamtailor

About this role

JOB PURPOSE To support the supervisor in ensuring the smooth and efficient functioning of warehouse, inventory, and fulfillment operations while maintaining high service standards, process compliance, and operational accuracy. KEY ACCOUNTABILITIES Manage inward and outward inventory movements of books and journals accurately and on time. Ensure timely submission of indents to affiliates and production teams with appropriate approvals and documentation. Share deviation reports with affiliates and production teams as required. Process sales and approval returns efficiently and share relevant reports within stipulated timelines. Ensure timely dispatch of inventory to customers and proactively track deliveries to closure.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gurugram. We weight your proximity and willingness to relocate.

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Skills in this role

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