Customer Success Manager

The SailPoint customer success serves as the strategic advisor to our customers to get maximum value out of SailPoint products and services. You will be responsible for driving measurable business value through the adoption, expansion, and ongoing value realization of our identity security platform. Operating within an AI-augmented engagement model, you will translate SailPoint’s identity security capabilities—spanning human, machine, and AI agent identities—into quantified business outcomes that secure long-term retention and growth. This role carries commercial accountability for net revenue retention and expansion influence, partnering closely with Sales, Solutions Engineering, Professional Services and Customer Support to deliver coordinated customer value.…