Collection Executive
Ahmedabadonsite
Posted 3 days ago · via Workday
About this role
Job Summary** We are seeking a diligent and customer-focused Collection Executive to manage outstanding accounts, contact debtors, and negotiate payment plans to ensure timely recovery of funds while maintaining positive customer relationships. Job Responsibilities** * Contact customers with overdue accounts via phone, email, and mail to secure payments. * Negotiate payment arrangements and plans based on company policies and customer financial situations. * Maintain accurate and up-to-date records of collection activities, customer communications, and payment statuses in the company's CRM system. * Investigate and resolve billing discrepancies, customer complaints, and payment issues. * Identify and escalate complex collection cases or potential legal actions to management.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Ahmedabad. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included