Customer Service Rep I
Remoteremote$43K – $52K
via Greenhouse
About this role
What's the Short Version?
A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs, and technology.
What Will You Be Doing?
Take inbound calls while maintaining a high level of professionalism and working to establish a positive rapport with every customer.
Learn computer system applications to accurately process transactions and maintain customer data.
Educate customers on products and services via phone, email, and chat communications.
Provide basic troubleshooting for customers including product knowledge, recommendations, and problem resolution.
Build and maintain positive relationships with internal customers and team members.…
Read the full description on Sanmaremployeeopenings's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, salesforce
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lesssalesforce