Support Tech I
West Chesteronsite
via Greenhouse
About this role
Shift:2pm-10:30pm Monday-Friday POSITION/TITLE: Support Tech I REPORTS TO: Eric Steiger FLSA STATUS: Non-Exempt , What's the Short Version? The Support Tech I, DC provides Tier I technical support for the Distribution Center. What Will You Be Doing? Answer incoming calls/emails for IT-related support. Consistently manage and prioritize job (ticket) requests in teams and personal queue. Clearly document issue description, troubleshooting steps and resolution details in each support ticket. Perform desk-side support and IT equipment moves as necessary. Perform hardware imaging, deployment, maintenance and tracking. Provide assistance to staff and users in solving computer and warehouse technology problems.…
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What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in West Chester. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams