Customer Contact Management Senior Analyst (Portuguese Speaker)
Budapestonsitesenior
Posted today · via Workday
About this role
• Location: Budapest, Hungary • Job type: Permanent, Full-time, Hybrid About the job As Customer Contact Management Senior Analyst within our Order to Cash team, you'll be the first point of contact for customer inquiries, requests and disputes — registering, classifying and resolving cases with a strong focus on first-call resolution and positive customer experience. You'll work closely with Supply Chain, Commercial and Quality teams to investigate and close cases within target service levels. Ready to get started? We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, r, teams, salesforce
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Budapest. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gorteamssalesforce
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