Customer Engagement Learning Lab Lead

Shanghaionsitesenior

Posted today · via Workday

About this role

Position Overview The CELL (Customer Engagement Learning Lab) Lead serves as a Change Agent & Marketing Excellence Architect, responsible for development of relevant capability, establishing standards and processes for future-oriented customer-centric excellence and driving marketing transformation at scale across Sanofi China. This role ensures that new methodologies and processes are executed consistently to accelerate the organization's shift from brand-centric to customer-insight-driven engagement enabled by AI and expansion of channels beyond traditional SF & events mix. --- Primary Focus Identify essential capabilities within the brand teams to enable the transformation and lead the shift deploying internal and external resources.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in Shanghai. We weight your proximity and willingness to relocate.

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