Customer Experience Program Manager
Morristownonsitemanager$149K – $215K
Posted today · via Workday
About this role
Job Title : Customer Experience Program Manager Location: Morristown, NJ About the Job The Customer Experience (CX) Program Manager enables and supports partners in the Sanofi NA Vaccines business to advance customer experience strategies. Reporting directly to the Director, Customer Centricity, this role serves as the operational engine behind our CX vision, translating strategy into structured programs, driving continuous improvement initiatives, and ensuring seamless cross-functional coordination across the organization. This is an ideal role for someone who thrives at the intersection of process excellence, data-driven execution, and stakeholder engagement — someone who can bring structure to ambiguity and rally diverse teams around a shared customer-first mission.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, sigma, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Morristown. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
rsigmateams
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