GTMC-CXC Operations Excellence Manager-Shanghai
Shanghaionsitemanager
Posted today · via Workday
About this role
Job Summary The CXC Operations Excellence Manager serves as the operational backbone for China CXC team's transformation and scale-up initiatives, with primary focus on driving operational excellence and process standardization across customer engagement implementation This role bridges strategic planning and business execution by developing standardized omnichannel operational frameworks aligned with Global CXC standards, enabling cross-functional collaboration, and ensuring operational excellence in execution to support China's customer engagement transformation at scale Key Responsibilities 1.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Shanghai. We weight your proximity and willingness to relocate.
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Free · no card · written explanation included