Quality Complaints Specialist - Expert

Waterfordonsitemid

Posted today · via Workday

About this role

Job Title: Quality Complaints Specialist - Expert Location: Waterford, Ireland Job Type: 23-Month FTC, Full-Time Working Arrangements: On-site About the job As a Quality Complaints Specialist , you'll be at the heart of ensuring customer concerns are addressed with care, accuracy, and efficiency. You'll coordinate complaint handling activities, collaborate with cross-functional teams to investigate issues and identify root causes, communicate directly with customers, and help drive continuous improvement through data analysis and insights. Your work will play an important role in maintaining quality standards, enhancing customer satisfaction, and supporting compliance across the site.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Waterford. We weight your proximity and willingness to relocate.

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Skills in this role

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