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Santander

SCUK Customer Retention Specialist, Fixed Term Contract

Redhillonsitemid$36K – $38K

Posted today · via Workday

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About this role

SCUK Customer Retention Specialist, Fixed Term Contract Country: United Kingdom The Customer Retention Specialist is responsible for engaging with customers who may be considering leaving, settling their agreement early, or experiencing financial difficulty. The role focuses on understanding each customer's individual circumstances and delivering tailored solutions that support the best possible customer outcome, including refinancing options, agreement restructuring, and long-term affordability support. By helping customers find suitable and sustainable solutions, the role aims to retain customers within their motor finance journey while supporting the commercial objectives of the business.…

Read the full description on Santander's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, monday, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Redhill. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gomondayteams

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