Customer Success Manager (CSM) SAP Next Gen SAP Academy for Customer Success- Tempe (Hybrid)

Tempehybridmanager

Posted today · via Smartrecruiters

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About this role

What you'll bring You have experience in customer-facing roles and are developing your career in enterprise Customer Success. · Background in consulting or account management, with developing skills in customer success management and customer retention. · Comfortable applying AI tools in daily work — including agentic AI practice, context engineering, AI adoption, AI output quality assurance, and AI-assisted automation and prototyping. · Strong communication skills and the ability to establish trust, with emotional intelligence and cultural awareness that support inclusive stakeholder relationships. · Sound business acumen and knowledge of business processes or industries, with the ability to develop a clear customer value proposition and stay genuinely customer-oriented.…

Read the full description on SAP IT Business Systeme's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Tempe. We weight your proximity and willingness to relocate.

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