Success Plan Manager - Specialist - Midwest

You manage customer engagements end-to-end, establishing trust, communicating clearly, and delivering outcomes that matter. If you are ready to own what you deliver, this role is for you. What you’ll bring 8+ years managing SAP service engagements, understanding customer goals, implementing governance, and keeping delivery aligned to business outcomes. Customer success management skills from hands-on delivery and a track record of driving satisfaction and adoption. The ability to establish and sustain trust with stakeholders at all levels, including C-suite. Clear, effective communication, translating technical progress into business language and keeping stakeholders informed under uncertainty.…