Customer Service Specialist
Pasigonsitemid
Posted 1w ago · via Teamtailor
About this role
**This role follows a rotational shift schedule, which may include weekends and holidays with shifting hours schedule. This schedule is non‑negotiable. The Customer Service Specialist role is a vital part of our Customer Operations team, providing support for customers using our app to trade on the US stock market. This role requires a tech-savvy individual with a strong interest in share trading, capable of handling diverse inquiries while ensuring a great experience for our customers. Required Skills and Qualifications Key Skills & Attributes Tech-savvy: Confident with technology and trading platforms. Interest in share trading: A passion for understanding and discussing trading concepts. Strong communication: Excellent written skills for clear and concise responses.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pasig. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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