Operations Lead
Pasigonsitesenior
Posted today · via Teamtailor
About this role
This is a hands-on people leadership role suited to someone with a comfortable driving customer service standards – you will set the operating rhythm for the team, coach individual contributors, and act as the key link between the Manila site and SPC Global’s Australia-based stakeholders. Key Responsibilities Team & People Leadership Lead, coach and performance-manage a blended team of Finance and Customer Service staff, setting clear KPIs and conducting regular 1:1s and performance reviews. Manage rostering, attendance and shift coverage to ensure overlap with Australian business hours. Drive engagement, retention and career development within the team, in line with Satellite Office and SPC Global people practices.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: salesforce
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pasig. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
salesforce
More at Satellite Office
- View →Licensing CoordinatorPasig, Ortigas Center, Pasig City, PH
- View →AccountantPasig, Ortigas Center, Pasig City, PH
- View →Procure to Pay OfficerPasig, Ortigas Center, Pasig City, PH
- View →Performance ManagerTaguig, PH
- View →Scheduling & Operations CoordinatorPasig, Ortigas Center, Pasig City, PH
- View →After-Hours CoordinatorPasig, Ortigas Center, Pasig City, PH