Residential Support Team Leader

Pasigonsite$10K – $21K

Posted 3 days ago · via Teamtailor

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About this role

We’re looking for an experienced Residential Support Team Leader to lead a team responsible for delivering high-quality technical and customer support to residential customers. You’ll combine people leadership, technical troubleshooting and operational management , helping your team resolve complex broadband, Wi-Fi, connectivity, provisioning, billing and service-related issues while delivering an excellent customer experience. You’ll also play a key role in managing escalations, supporting vulnerable and hardship customers, monitoring team performance and driving continuous improvements across the residential support function. If you’re a confident people leader with strong telecommunications knowledge and a hands-on approach to problem solving, we’d love to hear from you.…

Read the full description on Satellite Office's site →

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Skills match

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Pasig. We weight your proximity and willingness to relocate.

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Skills in this role

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