Service Desk Engineer
Taguigonsitemid
Posted 1w ago · via Teamtailor
About this role
About Virtuelle Group At Virtuelle Group, we pride ourselves on being your trusted partner for all things IT. Our Service Desk is the heart of our customer support ecosystem, dedicated to delivering a seamless experience across incident resolution, service requests, and proactive IT support. As a Service Desk Engineer, you will be the primary point of contact for all technical issues raised via telephone, email, or remote support tools. This role is essential in supporting our customers’ day-to-day operations and ensuring exceptional service delivery. Role Purpose You will report to the Service Desk Manager and collaborate closely with the Engineering and Cybersecurity teams for escalated requests, threat evaluation, and security-related incidents.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Taguig. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Satellite Office
- View →Custodial Accounting Receivables & Collections SpecialistPasig, Ortigas Center, Pasig City, PH
- View →Business Process ManagerTaguig, PH
- View →Project DirectorTaguig, PH
- View →Accounts Payable OfficerPasig, Ortigas Center, Pasig City, PH
- View →Microsoft 365 & Copilot Studio Technical SpecialistTaguig, PH
- View →Purchase Order CoordinatorPasig, Ortigas Center, Pasig City, PH