Warranty and Customer Care Coordinator (Solar and Battery)

Look after customers when their solar or battery system needs help If you are a calm, customer focused coordinator who can turn an upset customer into a resolved ticket, this role gives you variety, responsibility, and room to build something new. About the Opportunity Our client is an Australian solar, battery, and energy services company with residential and commercial customers. When a system has an issue, this role makes sure it gets fixed quickly. You will manage warranty tickets, coordinate the field service team, and reach out to customers for annual system checks. Over time, you will also help build a product knowledge base so customers can solve simple issues themselves.…