Customer Service Coordinator
Pasigonsitemid
Posted today · via Teamtailor
About this role
Position Summary This role is vital to the business and our customers. The role requires an individual that has a passion for providing exceptional customer service while operating in a high paced environment. Key Accountabilities/Responsibilities The responsibilities include the following: Answering email, Phone and Live Chat queries from external customers regarding online orders, loyalty questions or general/ miscellaneous customer queries or feedback in a reasonable timeframe. Ensuring shift KPI’s are met in line with business expectations Responding to emails from stores, Area Managers and other internal customers in a timely manner. Responding to phone enquiries from internal and external customers.…
Read the full description on Satelliteoffice 1742766257's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pasig. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Satelliteoffice 1742766257
- View →Customer Service OfficerPasig, Ortigas Center, Pasig City, PH
- View →Customer Support AssociateTaguig, PH
- View →L1 Service Desk EngineerPasig, Ortigas Center, Pasig City, PH
- View →Automation EngineerPasig, Ortigas Center, Pasig City, PH
- View →Data & Analytics EngineerPasig, Ortigas Center, Pasig City, PH
- View →CRM & Email DesignerPasig, Ortigas Center, Pasig City, PH