Operations Manager

Taguigonsitemanager

Posted today · via Teamtailor

About this role

About the Role The Manila Operations Centre supports the Group's Australian and New Zealand business across frontline customer service, after sales service, dispatch, accounts payable and receivable, and marketing services. As the Group grows across three brands and three countries, the capability and cost efficiency of this site becomes a direct driver of Group performance. The Head of Offshore Operations is the most senior aligned leader in Manila. Reporting to [Sydney executive], you own the performance of the site today and its capability tomorrow. That means running a disciplined operation through a Team Leader and Manager layer, and at the same time reshaping what the site is capable of — through automation, AI, process redesign and the transfer of new work from Australia.…

Read the full description on Satelliteoffice 1742766257's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, sigma

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Taguig. We weight your proximity and willingness to relocate.

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Skills in this role

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gosigma

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