Guest Services Agent
Tru by Hilton - Ocean Cityonsite
Posted today · via Workday
About this role
City, State: Ocean City, Maryland Primarily 3pm to 11pm. May be asked to work other shifts if needed Title: Guest Service Agent Location: Ocean City, Maryland FLSA: Non-Exempt Status: Full Time Reports to: Front Office Manager Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties : Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tru by Hilton - Ocean City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included