GUEST SERVICES AGENT - ON CALL

Somerset Hills Hotel - New Jerseyonsite

Posted today · via Workday

About this role

City, State: Warren, New Jersey Title: Guest Services Agent Location: Warren, New Jersey FLSA: Non-Exempt Status: On-Call Reports to: Operations Manager Pay Range: $18.00 hourly rate range Job Summary: The Guest Services Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Somerset Hills Hotel - New Jersey. We weight your proximity and willingness to relocate.

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