Guest Services Supervisor

Hyatt House Manhattan Chelsea - NYConsite

Posted 2w ago · via Workday

About this role

City, State: New York, New York Pay Rate: 24.50 Title: Guest Services Supervisor Location: New York, New York FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Supervises: Front Office Department Pay Range: $24.50 Job Summary: The Guest Services Supervisor is responsible for overseeing daily front office operations, including guest reception, reservations, and telephone services, ensuring a high level of guest satisfaction. This role supports the Front Office Manager and supervises the front office team to maintain established service standards and operational efficiency. Essential Functions and Duties: Ensure that guests are greeted, checked in, and allocated rooms promptly and courteously.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hyatt House Manhattan Chelsea - NYC. We weight your proximity and willingness to relocate.

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