Guest Services Supervisor

Aloft East Chelsea - NYConsite$50K$54K

Posted today · via Workday

About this role

City, State: New York, New York Title: Guest Services Supervisor Location: New York, NY FLSA: Non-Exempt Status: Full-Time Reports to: Front Office Manager Pay Range: $24.00 - $26.00 The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with Guest Services Manager to train and monitor front office staff. Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Communicates with the Engineering Department regarding any maintenance requests from the guests.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Aloft East Chelsea - NYC. We weight your proximity and willingness to relocate.

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