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ScangroupTechnology & Innovation

IT Helpdesk Technician | IT | Ogilvy Ghana

Ghanaonsite

via Greenhouse

About this role

Role Summary: The End User Services Engineer will play a critical role in carrying out the effective and efficient everyday technology operations for WPP Enterprise Technology. This role involves providing essential Level 1 and 2 IT support to WPP employees and agencies, managing IT service desk issues, and collaborating on infrastructure and management projects. The Specialist is a trusted, hands-on resource critical for enabling stakeholders to collaborate, create, and thrive within a transforming technology environment, operating 100% on-site. Key Responsibilities: Deliver world-class, on-site support services to WPP employees, agencies, and visiting clients, adhering to predefined structures and standards.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Ghana. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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