Account Representative I

Job Description: RESPONSIBILITIES: Mail, fax, and email invoices to customers as requested. Taking inbound phone calls to assist customers with complaints, inquiries, requests, and taking payments. Making outbound phone calls to a provided list of customers, who either have a payment due or is past due and being the main point of contact of the assigned customers. Noting accounts with payment status and customer interaction. Assisting with credits, refunds, invoice adjustments, prepare Journal Vouchers, payment affidavits, payment research, and account reconciliation. Must be confidential at all times due to privileged information and customer data. The role may often be challenging, so you should be able to remain calm and polite in a stressful situation.…