Customer Success Manager, Enterprise
remotemanager$120K – $165K
via Ashby
About this role
✨ TL;DR – WHY THIS ROLE MATTERS
As a Senior Customer Success Manager (Enterprise) at Scribe, you’ll own relationships with our largest and most strategic customers—global organizations transforming how their teams work. Your mission is to drive measurable business impact by leading customers through adoption, expansion, and renewal of Scribe’s solutions. You’ll partner closely with executive stakeholders to define success metrics, champion best practices, and scale Scribe usage across complex enterprises.
This role is critical to Scribe’s continued growth—our Enterprise customers represent some of the world’s most recognized brands, and your work will ensure they realize and expand the full value of Scribe at scale.
📌 ABOUT THE ROLE…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: segment, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
segmentteams