IT Lead Specialist

AK - Juneauonsitesenior$66K – $93K

Posted today · via Workday

About this role

Pay Range: Pay Range:$31.83 - $44.56 Assists the Director of Technical Support Services with the operational management and support of Consortium information technology users and endpoint technologies. Supervises the activities of Technical Support Technicians assigned to them in the completion of service-related tasks. Plans, organizes, and schedules the day-to-day support operations of their team, as well as tracking open customer service issues through to closure. Activities include assigning, supporting and providing direction to other Technical Specialists in collaboration with the Director of Technical Support Services and the Chief Information Officer. Manages tier 2 support requests and assists with development, deployment and enforcement of technical policies and procedures.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: emr, hipaa

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in AK - Juneau. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

emrhipaa

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