Enterprise Customer Operations Engineer
remotemid$130K – $190K
via Ashby
About this role
Second Front Systems (2F) is seeking an Enterprise Customer Operations Engineer to support customers deployed on Game Warden, our FedRAMP High-certified, Kubernetes-native DevSecOps platform deployed across classified and unclassified government networks. Our customers are warfighters and national security professionals who depend on seamless platform access. Failure is not an option—and neither is a slow or broken support response.
As an Enterprise Customer Operations Engineer on the Customer Support team, you will serve as the primary technical point of contact for customers operating on Game Warden—resolving incidents, troubleshooting complex technical issues, and ensuring the continued health and performance of customer environments.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aws, azure, gcp, kubernetes, docker…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
awsazuregcpkubernetesdockerhelmistioterraformpagerdutygrafanaprometheuslokigitlabjirafedramp