VP of Customer Support and Implementations
remotevp$240K – $280K
via Ashby
About this role
Second Front Systems (2F) is seeking a senior, mission-driven VP of Customer Support & Implementations to own and scale the post-sale customer experience for one of the most technically demanding platforms in the national security technology space. This is a newly elevated executive role created to match the pace at which our customer base and operational complexity have grown.
Game Warden is a FedRAMP High-certified, Kubernetes-native DevSecOps platform deployed across classified and unclassified government networks. Our customers are warfighters and national security professionals who depend on seamless platform access and rapid time-to-deployment. Failure is not an option — and neither is mediocrity in how we support them.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aws, azure, gcp, kubernetes, pagerduty…
2
Level fit
This role is vp-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
awsazuregcpkubernetespagerdutygitlabjirateamsfedramp