Customer Operations Sr Representative

Saint Paulonsitesenior$39K – $68K

Posted 1w ago · via Workday

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About this role

Position Summary: The PCC (Portability, Continuation, and Conversion) team is part of Administration & Client Services (ACS) within Employee Benefits Solutions (EBS). ACS delivers end-to-end administration and client service, supporting the full customer and policy lifecycle with a focus on accuracy, efficiency, and a high-quality customer experience. Our teams provide support across the entire journey, from onboarding and implementation through ongoing servicing, billing, and customer communications. We work closely with clients, administrators, and internal partners to deliver responsive, reliable service and ensure a seamless experience at every stage. Within this structure, the PCC team supports customers as they transition or maintain coverage following a qualifying event.…

Read the full description on Securian Financial Group's site →

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Recency

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Location fit

This role is based in Saint Paul. We weight your proximity and willingness to relocate.

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