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Semrush

Customer Success Manager, Enterprise APAC (Strategic Customer Success Team)

Bangaluruhybridmanager

Posted yesterday · via Workday

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About this role

Renewals & Retention: Drive high customer retention and renewal rates by closely managing your renewal pipeline and ensuring customers see ongoing value. Work closely with account teams to identify upsell and cross-sell opportunities. Work with the Marketing team to identify effective messaging for smaller accounts in your book with an eye on growing them. Lead efforts in contract renewals and negotiations Account Management: Build and nurture strong relationships with key stakeholders, including marketing operations teams & marketing leaders.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bangaluru. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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