Customer Service & Order Management Specialist, DACH Aftermarket
Sofiaonsitemid$19K – $26K
Posted today · via Workday
About this role
The Customer Service Representative is the primary point of contact for an assigned customer portfolio, with a strong focus on customers across Germany and the wider DACH market. The role owns day-to-day communication around customer orders, delivery status, availability and supply-related issues, ensuring customers receive accurate, timely and proactive support. Working closely with Planning, Logistics, Production and other business functions, the Customer Service Representative manages customer demand and order requirements from entry through delivery, identifies potential supply or delivery risks, and coordinates solutions to protect customer commitments. The role requires a strong customer mindset combined with hands-on order management and ERP experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: mode, teams, workday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sofia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
modeteamsworkday
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