Team Lead, Customer Support - In-Store - UK

Londononsitesenior

via Greenhouse

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About this role

About the Team The Customer Support Team at SevenRooms partners directly with hospitality operators around the world to deliver best-in-class customer support. Whether it's troubleshooting an issue, explaining how a feature works, or helping clients get the most out of our platform, we’re here to ensure they succeed. Shifts: Full-Time About the Role The Team Lead, Customer Support leads our UK-based support team, ensuring hospitality operators receive fast, effective, and empathetic assistance. This role oversees day-to-day team operations, supports the growth and development of our support representatives, and helps maintain the high standard of service our customers rely on. You’re excited about this opportunity because you will… Act as a Player-Coach.…

Read the full description on Sevenroomsuk's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

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