IT Support Technician - Richmond Hill, GA

Richmond Hillonsite

Posted 3 days ago · via Workday

About this role

The IT Support Technician will assist team members at our dental practices who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products, or services. The IT Support Technician will maintain a diligent focus on proactively identifying and resolving issue trends. This role will work very closely with Senior Systems Engineer and other IT team members to collaborate on long-term solutions that mitigate the volume and severity of IT issues for our practices. Must be within a commutable driving distance of Richmond Hill, GA. Essential Duties Supports all SGA dental offices via remote support in an efficient and effective manner. Track all issues, troubleshooting steps, and solutions in real-time using the support ticketing system.…

Read the full description on Sga Dental's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Richmond Hill. We weight your proximity and willingness to relocate.

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