IT Operations Lead – M365

Bangalore RMZ-ECO WORLDonsitesenior

Posted today · via Workday

About this role

, India Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: November 11, 2026 Business Unit: Information & Digital Technology Experience Level: Experienced Professionals Job Description: What’s the role The IT Operations Lead is end-to-end responsible for the support and delivery of the M365 Operations to the Information & Digital Services Operations (IDSO) organisation. They will manage in-house operations as well as multiple suppliers supporting Shell to ensure issues and problems are resolved end to end. The Operations Lead additionally acts as the escalation point between Business IT and 3rd party provided for any deterioration in service levels. Provide superior technical advice for changes to application architecture design.…

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1

Skills match

For this role: r, shell, powershell, less, azure…

2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in Bangalore RMZ-ECO WORLD. We weight your proximity and willingness to relocate.

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Skills in this role

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