ShieldshealthsolutionsCentralized Outreach - MidWest

Call Center Pharmacy Technician

Remoteremote

via Greenhouse

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About this role

Job Purpose: Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy Educate patients on the services offered by the Shields Specialty Pharmacy Program Protect Shields values by keeping information confidential Job Duties: Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model. Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: emr

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

emr

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