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ShieldshealthsolutionsEngagement Center - West

Pharmacy Technician (Refill Calls)

Remoteremote

via Greenhouse

About this role

Patient Engagement Specialist (Pharmacy Technician) About the Role As a Patient Engagement Specialist, you’ll be the voice of support for patients navigating their medication needs. You’ll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the refill process with professionalism and empathy. You’ll also collaborate closely with pharmacists, clinicians, and internal teams to ensure patients receive timely, accurate support. REQURIED: Active California Pharmacy Technician License AND National Pharmacy Technician Certification Schedule: Monday - Friday, 8:30AM - 5:00PM PST This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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mondayteams

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