Technical Support Engineer
mid
via Ashby
About this role
SigNoz is a global open source project with users in 50+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly.
- 27,000+ GitHub stars
- 900+ customers
- 8,000+ members in our Slack community
WHY US?
- Opportunity to work in a global dev infra product
- Backed by YC and some of the prominent VCs in the Bay Area
- We are completely remote. No offices
- Founding team member opportunity - build customer engineering function from scratch
WHAT WE ARE LOOKING FOR
This is not your typical support role. If you're looking to just route customer issues to relevant engineers, you should stop reading now.
We're looking for someone who is:…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: javascript, go, datadog, grafana, prometheus…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javascriptgodatadoggrafanaprometheusopentelemetrygithubslackteams