Customer Service Representative
Middletownonsitemid
Posted 20mo ago · via Lever
About this role
Customer Service Representative
Astar Heating, Cooling, Plumbing & Electrical – Middletown, NY
If you’re great with people, confident on the phone, and know how to stay organized when things get busy, Astar Heating, Cooling, Plumbing & Electrical wants to hear from you.
We’re looking for a Customer Service Representative to join our team in Middletown, NY. You’ll often be the first person our customers speak with when they need help with their home. Whether they have no heat, a plumbing issue, an electrical problem, or simply need to schedule routine service, your job is to make sure they feel heard, supported, and taken care of.
This is a fast-paced, phone-focused position for someone who communicates well, stays organized, and takes ownership of the customer experience.
What You’ll Do…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Middletown. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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