Collection Specialist II

Little Rockonsitemid

Posted 2w ago · via Workday

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or settlements. Essential Duties and Responsibilities Manages outbound and inbound calls to resolve delinquent non-real estate and/or real estate accounts and determine reason for delinquency Processes, distribute, and posts consumer loan payments Completes file maintenance on consumer loans. Processes telephone payments to corporate office for reconciliation. Counsels customers concerning financial obligations and offer suggestions and alternatives.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: workday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Little Rock. We weight your proximity and willingness to relocate.

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Skills in this role

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