IT Support Analyst
Bristolonsitemid
Posted 5 days ago · via Workday
About this role
The role: We are looking for an IT Support Analyst to join our IT Service Desk team in our IT department in Bristol. In this role you will provide IT support to Simmons & Simmons system users who are experiencing IT-related issues. Working to scheduled but varying shift patterns, this role involves recording, diagnosing, monitoring and resolving problems by using a call management system, which provides a high-level audit trail for every call made or taken. The strategy for the IT Service Desk is to adopt a first-time resolution approach from call placement to call resolution. What will you do: The support of Simmons and Simmons IT Applications and Hardware.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bristol. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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