Senior IT Support Analyst
Bristolonsitesenior
Posted 6 days ago · via Workday
About this role
The role: We are looking for a Senior IT Support Analyst to join our IT department in Bristol. The 2nd Line Support Analyst is responsible for providing advanced technical support and acting as the primary escalation point for the Service Desk's 1st Line Support team. The role focuses on the investigation, diagnosis, and resolution of complex technical issues across the firm's end-user computing environment, Microsoft 365 platform, and core business applications. A significant element of the role involves automation, scripting, and continuous service improvement. The successful candidate will possess extensive PowerShell scripting experience and use automation technologies to improve operational efficiency, reduce manual effort, and enhance service quality.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: powershell, azure, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bristol. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
powershellazureteams