Assistant Director/Senior Manager, Service Excellence Office

[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact. We can offer you: • A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery. • An opportunity to Innovate and Push Boundaries.…