Asst Director, Customer Insights (Strategy Mgmt)(Contract till 30 December 2028)

Health Promotion Boardonsitedirector

Posted today · via Workday

About this role

[What the role is] The Health Promotion Board’s vision is to make Singapore a nation of healthier people. Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioral change. You will be a part of HPB's Customer Experience & Service Excellence, which strives to enhance service delivery and customer satisfaction across HPB's diverse touchpoints, delivering intuitive and personalised experiences that empower our citizens to embrace holistic well-being. As we transform our customer experience delivery, you will play a key role in translating our CX ambitions into coordinated action, strengthening organisational capabilities and driving continuous improvement across HPB.…

Read the full description on Singapore Government's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Health Promotion Board. We weight your proximity and willingness to relocate.

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